This time last year, the ink was still drying on NTT Data’s acquisi-
tion of Best Firms to Work For powerhouse Carlisle & Gallagher.
Indeed, last year CG’s President Steve Chapman, said the firm
would spend the next 12 months focusing on the integration of
CG into NTT Data. Indeed, it has. And by all measures it was an
unbridled success as NTT Data now makes its debut as one of
the Best Firms to Work For.
Quite an accomplishment when one
considers the difficulty an acquisi-
tion of this magnitude can have on
morale at a firm. “It’s inspirational
times at NTT Data, because our em-
ployees have the opportunity to build
something new within this global
organization,” says Tom Mataconis,
Senior Vice President, FSI Business
Consulting for NTT Data. “The es-
tablishment of the business consult-
ing practice within NTT Data adds
strategy to an already solid delivery
and operations business model.”
NTT Data’s business consulting
capability is focused on the busi-
ness and technology issues most
important to financial services insti-
tutions, Mataconis says. “Together,
the combined entities working in
concert with NTT Data’s traditional
banking and financial services tech-
nology services, including digital
business, application management
and global delivery.”
For legacy NTT Data clients,
they now have access to a larger
set of financial-services centric
consulting capabilities and a deeper
pool of industry expertise to help
them strategize new approaches
to overcoming challenges and cre-
ating new growth opportunities,
Mataconis says. For legacy CG cli-
ents, they now have access to NTT
Data’s full spectrum of global tech-
nology and outsourcing capabilities.
“Clients are always our top pri-
ority and in that regard maintaining
delivery excellence and extending
our collective NTT Data brand are
key focus areas,” he says. “We have
long-term relationships with most of
our clients and ensuring they’re both
familiar and comfortable with the
breadth of our capability is key.”
Business and technology are con-
verging and clients need technologists
that are conversant in their industry
and business consultants that are very
familiar with enabling technology, he
says. “We see these as huge opportu-
nities for our clients. These are excit-
ing times for FSI and for NTT Data.”
HEADQUARTERS: BILLABLE CONSULTANTS: CLIENT INDUSTRIES SERVED:
ON THE SURVEY, THE
FIRM EXCELLED IN
THE AREAS OF FIRM
LEADERSHIP AND CLIENT
ENGAGEMENT. WHY DO
YOU THINK THAT IS?
MATACONIS: “Our leaders are
very connected to our consultants and to our clients. Leadership plays a hands-on role in
helping our people succeed on
a client engagement and overall,
growing their career. Conversely,
our consultants are encouraged
to be involved in helping develop
our communities and practices,
side-by-side with leadership.
In addition, NTT Data is a truly
client-centric organization. Our
instinctual desire to collaborate—
with each other and with our clients—is another key factor in
building deep client engagement.
We want to integrate with, not
disrupt, our client’s culture and
way of working. We want to be in
the trenches with our clients, not
just the board room. This genuine
mentality of being ‘in it together’
is a key success factor in all our
client relationships.”
NTT Data
