Consulting Magazine - November 2017

SBS Group is a Technol- ogy Solution Provider specializing in Microsoft Dynamics solutions and services for companies of all sizes. With more than 3,000 active customers served by over 300 employees in offices across North America, SBS Group is a recognized leader in Cloud, ERP, CRM, productivity and business intelligence solutions. SBS Group provides consulting, implementation and support across an array of ERP, CRM, Business Intelligence and Office Productivity solutions to help companies meet their operational, financial, regulatory and technical challenges. “We are a Microsoft Dynamics Partner and Master VAR with award-winning technical expertise,” says David Wallen, Vice President of Marketing for SBS Group. Consulting caught up with Wallen to discuss the SBS Group’s revenue growth and financial performance the last three years.

Consulting: What were the main factors that contributed to your firm’s exceptional growth?

Wallen: By keeping an eye on trends and focusing on innovation to be prepared for those trends. We invested time, attention, and resources in what were then “emerging technologies”,

like cloud computing, business intelligence, and rapid deployment tools. This has put us in a leadership position in our market. We’re now focusing on e-commerce and digital customer experience and expanding our partner programs.

Consulting: How is this year shaping up for your firm? Wallen: This has been a very interesting year for SBS. Demand for our services and solutions around Microsoft Dynamics 365 Operations and Sales has resulted a lot of new clients. We launched a new partner program for Microsoft partners which is driving a lot of interest.

Consulting: How would you describe your firm’s outlook for 2018? Where do you see the most opportunities? Wallen: 2018 looks to be another exciting year. The market for cloud-based business applications will continue to accelerate and we expect to capitalize on that trend, both in attracting new clients (and partners) as well as helping our current clients to take advantage of these technologies.

Consulting: What would you say are your firm’s biggest challenges in 2018?

Wallen: Attracting and retaining talent is always a challenge, but the labor market for skilled business and technology consultants, as well as business development people, seems to be getting tighter.

Consulting: What does being named one of Consulting’s Fastest Growing Firms mean to your firm, your employees and your clients?

Wallen: Being named one of Consulting’s Fastest Growing Firms affirms that we made good strategic decisions about where to focus our business and that we’ve executed well. It demonstrates our commitment to providing our clients with the highest quality service and that we have, and will continue to, provide them with innovative solutions that deliver real business value.