Consulting Magazine - November 2017

TCG Consulting is a global eader for independent stra- tegic advisory, sourcing, and management services across corporate travel, meetings, payment, expense & invoice management. Since 1994, the firm has delivered over 1,300 successful engagements across 163 countries on six continents for leading corporate, non-profit, academic and government clients. TCG’s global headquarters have been located in Charlotte, N.C. since 2005 after relocating from Miami. The Charlotte office houses the company’s administrative, financial, marketing, sales, and global operations functions to support our regional and global teams. TCG’s newest office opened in Houston in July, 2015 as a Center of Excellence to support the unique needs of the Oil, Gas, Energy and Field Services companies. In 2017, it was renamed The John Clifton Houston Center of Excellence as a tribute to the firm's former senior consultant, colleague and friend. This office also supports global and regional clients from many other industry verticals. Bill Kerr, Chief marketing Officer of TCG Consulting, sat down with Consulting to discuss the firm’s revenue growth and outstanding financial performance.

Consulting: What were the main factors that contributed to your firm’s growth?

Kerr: Commitment to expansion of our business model for delivery of broader strategic initiatives working with the senior leadership of organizations to integrate and optimize Corporate Travel, Meetings, Payment and Expense Management. In addition, leveraging our proprietary and fundamentally disruptive model and approach— total Cost of Ownership for Travel, Meetings, Payment & Expense Management.

Consulting: How is this year shaping up for your firm? Kerr: TCG is poised to deliver another record year in both revenues and new clients.

Consulting: How would you describe your firm’s outlook for 2018?

Kerr: The 2018 outlook is strong as we continue to expand our market leading position; there is significant opportunity to work with both financial and procurement leaders from mature programs who are searching for new areas of innovation to deliver to their organizations. Additionally, smaller organizations are looking for a turnkey management solution to reduce cost, improve user acceptance and reduce internal support requirements.

Consulting: What would you
say are your firm’s biggest
challenges in 2018?

Kerr: Efficiently managing our growth to ensure superior client delivery.

Consulting: What does being named one of Consulting’s Fastest Growing Firms mean to your firm, your employees and your clients?

Kerr: With TCG now winning this award for two consecutive years, it validates our decision to evolve our business model from traditional, sourcing focused, one off engagements to our innovative TCO baseline approach delivering broader strategic engagements and value over longer periods and to multiple client stakeholder groups. The size and visibility of our new client wins—many among the largest organizations in the world—endorses our value proposition as well as our employee expertise & commitment.