It’s been quite a year for Carlisle & Gallagher. In June, the firm was
acquired by NTT DATA, an IT services provider and global innovation partner with 76,000 professionals based in over 40 countries.
The next 12 months will focus on the integration of CG into NTT’s
Financial Services business line, says Steve Chapman, President of
Carlisle & Gallagher.
As if that wasn’t enough, over the last
year the firm nearly doubled its billable consultants, growing from 411
to 812. With all that’s been going on,
it’s quite an accomplishment that CG
remained at No. 4 in the Best Firms
to Work For ranking in 2105.
“We consider this the ultimate
recognition a professional services
firm can receive. In a people indus-
try like ours, attracting, growing and
retaining top talent is the biggest
challenge a firm faces,” Chapman
says. “It’s an honor to be recognized
for our ability to do it well and we
proudly promote this award in our
networking efforts, client relations,
marketing and recruiting.”
Chapman says CG’s greatest
strength is the caliber of its employ-
ees, hiring the best and giving them
exceptional opportunities to grow.
“Being named a Best Firm to Work
For four years in a row has had a
phenomenal impact. For our employees, it’s a real source of pride
and a greatly appreciated recognition of all that they contribute to this
company,” he says.
In addition, Chapman says CG
has expanded the scope of its existing client relationships, strengthening its bonds across many levels of
each organization and growing its
footprint inside each account, and
that “customer satisfaction remains
extremely high,” he says.
It would seem that’s a very accurate assessment. On the survey, CG
scored No. 1 in the Client Engagement category. Chapman says CG is a
truly client-centric organization. Most
of its consultants have spent their entire careers working at or consulting
to financial services organizations.
In many cases they come to the table
having faced and conquered the very
same problem that our client is trying
“This is so important to building
trust and confidence with the client.
Our instinctual desire to collaborate—
with each other and with our clients—
is another key factor in building deep
client engagement. We want to inte-
grate with, not disrupt, our clients’
culture and way of working,” We want
to be in the trenches with our clients.
This genuine mentality of being ‘in it
together’ is a key success factor in all
our client relationships.”
Chapman says the promise of its
integration with NTT DATA makes
him “all the more confident that
the rest of 2015, as well as the year
ahead, will produce great success
for the firm and its clients.”
HEADQUARTERS: Plano, Texas
BILLABLE CONSULTANTS: 812
CLIENT INDUSTRIES: Financial Services
CONSULTING SERVICE LINES: Strategy and Operations Management
WHAT’S UNIQUE ABOUT
YOUR FIRM? WHAT SETS IT
APART FROM THE REST?
Steve Chapman, President of Carlisle & Gallagher, says: “We like to
say it’s all about the experience—
The CG Experience. Since our
founding in 2002, CG has been
committed to providing clients with
a consulting experience grounded
in practical expertise, genuine collaboration and the delivery of exceptional results. This approach—
combined with our exclusive focus
on the financial services industry—enables CG to provide clients with a truly unique consulting
experience that engenders trust
and drives success. The CG Experience is also what makes CG a
uniquely rewarding place to work.
It offers employees a high-growth,
collaborative and expertise-rich environment that is focused on helping them achieve personal, professional and client success.”
CARLISLE & GALLAGHER