When healthcare providers were (barely) coping with the recent- ly passed Affordable Care Act (ACA) a few years ago, veteran consultants insisted that they had never witnessed the industry in more turmoil. Now, most healthcare leaders would give anything to return to those halcyon days.
Today, healthcare providers are “learning how to operate in a period of uncertainty concerning just about everything,” asserts Sanjay Saxena, Americas
Leader of The Boston Consulting Group’s Payer and Provider Practice. “I would
argue that there is now even more uncertainty than what we experienced when
the ACA was being contemplated and then passed into law.” Nearly all healthcare consulting leaders point to the same culprit behind this unprecedented
uncertainty: the shift from volume-based payments to value-based payments.
This pivot qualifies as a genuine transformation. Providers need to fundamentally
rethink and then re-engineer how to operate profitably. “In the past, it was
After all the uncertainty that surrounded the
passage of the A;ordable Care Act, healthcare
professionals were hoping for clarity. What
they got instead is more uncertainty.
CAN CONSULTANTS BE THE CURE?
BY ERIC KRELL