Shor t Takes
consultants, but it’s also true for how our clients
must operate internally. At PwC, we call this way of
working BXT. Bringing business, experience, and
technology expertise to solve important problems.
Consulting: At the highest level, what type of cross-functional, high-value assistance do clients want
from your consulting firm?
Kande: Companies want to use technology to change
how they run their business. That involves going after
new market segments and new customers. It also
involves establishing entirely new business models.
Consulting: What are the primary challenges client
companies face when trying to leverage new
technologies to make these sweeping changes?
Kande: Everybody is looking for new talent, and
everybody is looking to upskill the talent they
have. The people agenda is tied to the technology
agenda, which is very exciting for us because
we’re helping companies bring these areas
together. Another pervasive issue is privacy and
security. Cybersecurity is no longer a technology
issue, it’s a business issue. It’s become a priority
topic in the boardroom. We truly believe that
cybersecurity is connected to all the services that
we offer. The more data, the more things you have
connected to the internet and the more technology
is embedded in your business—the more you
will have to protect your business.internally. At
PwC, we call this way of working BXT. Bringing
business, experience, and technology expertise to
solve important problems.
Consulting® NOVEMBER 2019 5
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