Impact Advisors is a health- care consulting firm focused on clients’ toughest challenges. “Our comprehensive suite of
patient access, clinical, revenue
cycle, and IT services span the
lifecycle of our clients’ needs,”
says Maria Smith, Chief Financial Officer. Smith sat down with
Consulting to discuss the firm.
Consulting: What were the main
factors that contributed to your firm’s
Smith: It starts with our team of exceptionally talented associates. We
hire the best and the brightest in the
Healthcare industry but we don’t
stop there. Our team is dedicated to
making a difference in healthcare
by living our mission to create a
positive Impact. Our selective and
steady internal growth contributes
to the collaborative and high quality work our team members provide
for our clients, which is a key contributor to our consistent financial
growth. Feedback directly from our
clients has resulted in Impact Advisors being recognized as the 2019
Best in KLAS Overall Service Provider, an award we have received 5
out of the last 7 years – which underscores the consistent high quality service our clients experience
from the work we deliver.
Consulting: How is this year shaping
up for your firm?
Smith: Amid the shifting nature
of the healthcare industry, we have
continued to grow and expand our
services in 2019 to meet the needs
and challenges our clients face.
This year, we have continued to expand our Application Management
Services and ERP services as well
as grow our presence in the Cybersecurity, Digital Health, and Telehealth space. By maintaining our
foundational services while also
growing several new service areas,
we anticipate meeting our strategic
and operational growth goals for
2019 and are excited for our opportunities to come in 2020.
Consulting: How would you describe
your firm’s outlook for 2020?
Smith: We are excited for 2020 and
the many opportunities we see to
help our clients grow in their success. We will continue to be engaged
in projects that help our clients fully utilize and recognize the benefits
of their EMR systems through data
analytics, and clinical and revenue
cycle optimization and process improvement projects. We anticipate
growth in our Digital Health and
Telehealth practices that will help
our clients plan and integrate new
technologies to address the desires
of consumers while enhancing our
clients’ patient experience. Overall,
2020 looks like it will be an inspiring year filled with promising opportunities to continue our growth.
Consulting: What are your firm’s
biggest challenges in 2020?
Smith: Healthcare organizations
are constantly challenged with the
struggle to do more with less. Large
investments in EMR systems have
taken a financial toll on some organizations while acquisition and
mergers have also continued to consume a large portion of healthcare
Consulting: What does being a
Fastest Growing Firm mean to your
firm, employees and clients?
Smith: It is a privilege to be recognized on the Fastest Growing Firms
list. Our associates take great pride
in our mission, to create a positive
Impact, and our vision to continue
to be recognized as one of the industry’s very best healthcare technology leaders. The acknowledgment of
our growth, continually expanding
presence in healthcare, and excellent client work are all highlighted
by this wonderful recognition.
40 REVENUE GROWTH: 65% HQ: NAPERVILLE, IL FASTEST GROWING