Atrusted business advi- sory firm, CrossCountry Consulting provides customized finance, accounting,
human capital management,
risk, operations and technology
consulting services to leading
organizations facing complex
change. Amy Bjarnason, Chief
Operating Officer, sat down with
Consulting to discuss the firm.
Consulting: What were the main
factors that contributed to your firm’s
Bjarnason: There are several:
hiring exceptional employees and
outstanding leadership. We have
been able to attract and retain the
best and the brightest in the market, coming from more established,
larger firms looking for a smaller
company where they can continue
to learn but make their “mark”; outstanding client service. Our quality is our brand and we rely on our
excellent client service and technical aptitude to help in growing our
business; development of anchor
clients. Given past relationships
and the strong ongoing quality of
our work, we have been able to establish several key anchor clients
in each geography. We opened two
new offices—San Francisco and
Boston—in 2016, allowing us to
expand our market and client base.
Consulting: How is this year shaping
up for your firm?
Bjarnason: We have continued to
live our Core Values (Excellence,
Collaboration, Energy, Impact) in
the face of rapid growth and change
within the company; we have partnered with new clients and increased
our net employee headcount by 30
percent. We hired new outstanding
senior leaders, including a Chief
Financial Officer who will lead the
company’s finance strategy and
oversee the financial operations,
covering such topics as financial
planning, treasury, operational metrics and analytics, accounting, tax,
and reporting functions.
Consulting: How would you describe
your firm’s outlook for 2020?
Bjarnason: We are excited about
the prospects for 2020 and look to
further expand our existing markets in DC, New York, Boston and
San Francisco with more sophisticated market offerings. We are
looking for strong growth in cyber
services, data analytics and innovative technologies, cloud-based
technologies and deep accounting
expertise. Additionally, we see
growth opportunities in additional markets over time as we build
out our ability to serve clients anywhere they are.
Consulting: What are your firm’s
biggest challenges in 2020?
Bjarnason: Getting the best people. We cannot continue to grow
without the best and brightest
employees and leadership. Unemployment is low, so the top tier employees have a number of options.
We need to be able to continue to
attract the best.
Consulting: What does being a
Fastest Growing Firm mean to your
firm, employees and clients?
Bjarnason: It is an incredible honor to be represented on this extraordinary list. Our continued growth
is attributed to our amazing clients
and people, who are the cornerstone
of our success. Our commitment to
a better experience for our clients
and our employees is an integral
part of our approach. As we grow
and evolve, we strive to continue
to not only support them in meeting their goals, but to also support
them as they grow and evolve their
businesses and careers.
36 REVENUE GROWTH: 72% HQ: MCLEAN, VA FASTEST GROWING