Simplus is a Platinum Sales- force Partner and the in- dustry leader in Quote-to-Cash implementations, providing enterprise-wide digital
transformation through advisory,
implementation, change management, custom configuration,
and managed services. Consulting caught up with Tom Lovell,
Industry Lead for Simplus, to discuss the firm’s No 3 ranking.
Consulting: What were the main
factors that contributed to your firm’s
Lovell: Salesforce’s mission is to empower companies to connect with their
customers. Simplus aligned itself with
Salesforce in that regard early on: we
developed a niche expertise in quote-to-cash by partnering with SteelBrick
CPQ. A few years later, Salesforce
then acquired SteelBrick and it became Salesforce CPQ. Since then, it’s
been growing rapidly and the need for
expert consultants has grown with it.
Simplus has a proven background and
expertise in CPQ to be those consultants. Additionally, we’re also investing resources in the same regions and
industries as Salesforce. Salesforce is
investing in seven industries—
financial services, manufacturing, media,
healthcare, government, retail, and
travel—and Simplus is following suit
by focusing on the same industries. In
fact, 88 percent of our opportunities
are within those industries.
Our recent acquisition of Square
Peg was in part motivated by the re-
cent rise of investment from Sales-
force into the APAC region. There’s
a lot of potential there for the cloud
computing space—over 26,000
direct jobs created by Salesforce
alone—and we’re excited to be part
of it. Overall, we make a lot of our
strategic moves based on the invest-
ments and focus of Salesforce.
Consulting: How is this year shaping
up for your firm?
Lovell: Simplus is currently one of
the largest CPQ (configure, price,
quote) global technology service
providers, with more than 1400 certifications and offices in the United
States, Canada, Australia, and the
Philippines. Simplus has emerged as
a strong leader in Salesforce quote-to-cash innovation, introducing intellectual property such as the first
CPQ-focused manufacturing accelerator for Salesforce in 2018. Simplus was ranked as a “leader” among
285 Salesforce consulting providers
on the G2 Crowd Grid. In January
2019, Simplus successfully closed
$20 million to further increase capacity across its product and service
offerings, as well as acquire companies with complementary solutions
valuable to customers. We continue
to build on that investment to build in
emerging markets and industries.
Consulting: How would you describe
your firm’s outlook for 2020?
Lovell: Simplus’ outlook for 2020 is
bright. We recently opened a London
office and will be investing in develop-
ing the Salesforce practice in EMEA.
In terms of industry, we have gained
an incredible amount of traction in
Manufacturing and look to deepen our
reach into Health and Life Sciences
more fully as the industry is digitally
transforming across all sub-verticals.
Consulting: What are your firm’s
biggest challenges in 2020?
Lovell: Our largest challenge continues to be focus. With so many Salesforce products and opportunities, it is
easy to implement them all. Our focus on quote-to-cash helps us to stay
focused on the industries, geographies, and products that are best suited to these types of implementations.
Consulting: What does being named
one of Consulting’s Fastest Growing
Firms mean to your firm, your
employees and your clients?
Lovell: We are incredibly grateful
for this honor. Our goal has always
to be the best consultants in the
Salesforce ecosystem, and it means
a lot to be recognized by such a reputable publication.
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