Irecently spent weeks cleaning out my base- ment—dusting, mopping and scrubbing my way to cleanliness and organization. Although I basked in the order and “newness” of the area as well as the satisfaction of getting the
job done, I knew that it was going to get dirty and
cluttered again—probably sooner than I realized.
Like cleaning out the basement, when taking a leap
toward business modernization, the term “Done”
can seem like a dubious notion.
Whether migrating to the cloud, integrating new applications to streamline operations or embedding data
analytics into existing systems, the light at the end of
the modernization tunnel can seem elusive to the C-suite. However, by presenting the right approach and
instilling the right mindset, we can help to drive clients
toward the end game or at least to a new beginning.
Here are a few things to keep in mind.
KNOW YOUR MISSION – AND STICK TO IT!
As the saying goes, “the best laid plans of mice and
men often go awry.”
Sure, you may go into a project with focus, align-
ment and a clear plan, but the fact is that things come
up throughout the life of a project that can cause
organizations to unintentionally stray from their
initial mission. Scope creep is a good example. “I
know we agreed to features A, B, and C in the Cloud
migration, but we also need features X, Y, and Z.”
Projects can also veer off course if the big picture
becomes muddled in the context of an organization’s
day to day operations.
To stay on track, it’s important to ensure that you
have a clearly stated mission at the onset of your pro-
ject and that the mission is continually substantiated
with key stakeholders throughout the course of the
endeavor. Everyone in an organization should under-
stand WHY the project is happening, what it means
for the company and how it will impact their depart-
ment or role. Work with employers to educate employ-
ees about the benefits of the changes and impress upon
them the opportunities that come with bringing the
company into the future.
MAINTAIN A CULTURE OF “WE”
“This is the way we’ve always done it.” When it
comes to enterprise-wide changes, this cringe-worthy
phrase is often heard on a daily basis. The appetite
for change can be particularly pessimistic in low-tech
industries or within companies that have deeply-rooted brand traditions. Whether it’s fear of job loss,
anxiety to learning something new, or skepticism on
the perceived benefits, changes that impact the majority of a company’s employees are often met with resistance: “I’ve been a COBOL programmer my entire
career and know nothing about Angular or Node.js!
And what’s a microservice?!” or “I’ve been emailing
Defining ‘Done’ in Digital Transformation