J.J. KELLER & ASSOCIATES
J. J. Keller & Associates pro- vides tools and expert infor- mation to help companies
create safe, productive, and compliant workplaces. “At the heart
of our company, we help ensure
safety and compliance across
highly regulated industries,” says
Steve Murray, VP of Editorial &
Consulting Services. “We help
protect people's lives every day.”
Murray sat down with Consulting
to discuss the firm’s financial performance and revenue growth.
Consulting: What were the main
factors that contributed to your
firm’s exceptional growth?
Murray: The suite of services we
provide our customers is unmatched
in the industry. So no matter the size
of the company nor the size of the
safety and compliance budget, we
have solutions to support the most
immature to the most sophisticated
of safety organizations. Additionally, our commitment to building out
solutions for our clients that enable
us to establish long-term relationships has led to significant growth
of recurring revenue streams for
Consulting: How is this year shaping
up for your firm?
Murray: We have seen significant
growth in our DOT consulting busi-
ness this year for a couple of rea-
sons. One, economic growth has led
to a shortage of qualified drivers,
leading our customers to paying 10
percent to 20 percent more to move
their freight. As a result, more and
more companies are starting their
own fleets to combat this shortage
of capacity and increase in costs.
Second, the overall labor shortage
is putting pressure on our customers'
ability to find qualified DOT exper-
tise, so they are continuing to out-
source more of their compliance to
firms like J. J. Keller.
Consulting: How would you
describe your firm’s outlook for
2019? Where do you see the most
Murray: We are very bullish on
2019 as we finalize our budgets for
next year. In an industry that has
invested significantly in technology over the past few years, these
companies are now dealing with
significant amounts of data that
they do not know how to manage.
This presents great opportunities
for us to help our clients manage
the volume of data and enable them
to make better business decisions,
saving them money and protecting
their workers and the public.
Consulting: What would you say
are your firm’s biggest challenges
Murray: We take pride in providing our clients with the most qualified, educated, and diverse group of
safety consultants in the U.S. Finding high quality talent to meet our
customers growing demands will
be a tall task in 2019. With unemployment in northeast Wisconsin
less than 3 percent, we will need to
be creative with finding ways to ensure that we are attracting and hiring only the best of the best.
Consulting: What does being named
one of Consulting’s Fastest Growing
Firms mean to your firm, your
employees and your clients?
Murray: Our industry expects us
to be the experts in the safety and
compliance space. Being named to
this list provides validation to our
consultants, associates, and clients
that they have partnered with one of
the best and most reliable consulting organizations in the U.S.
*REVENUE GROWTH: 56% HQ: NEENAH, WIS