Naperville, Ill.-based Impact Advisors is a nationally-rec- ognized healthcare information technology consulting firm
that is solving some of the toughest
challenges in the industry by delivering strategic advisory, implementation and optimization services,
says Maria Smith, Chief Financial
Officer. “Our comprehensive suite
of patient access, clinical and revenue cycle services span the lifecycle
of our clients’ needs,” Smith says.
“Our experienced team has a powerful combination of clinical, revenue, operations, consulting, and IT
experience.” Smith sat down with
Consulting to discuss Impact Advi-sors' outstanding revenue growth
and financial performance.
Consulting: What were the main
factors that contributed to your firm’s
Smith: Since our inception, we have
achieved sustainable growth by attracting and retaining world-class
people and helping our clients solve
some of healthcare’s toughest challenges with integrity and honesty.
And throughout this growth, we’ve
maintained the high level of quality our clients have come to expect
from Impact Advisors. Although
growth is not a primary strategy, it
is a nice by-product of the success
we are having in the marketplace.
We are also expanding our service
offerings as the market shifts.
Consulting: How is this year shaping
up for your firm?
Smith: We continue to maintain previous levels of growth as we look
for more opportunities to expand our
service offerings around clinical and
revenue cycle optimization, in addition to serving the growing AMS and
ERP market in healthcare.
Consulting: How would you describe
your firm’s outlook for 2019?
Smith: We see that emerging technologies are finally starting to be put
to the test to help improve outcomes.
Cybersecurity is at the forefront in
terms of ensuring appropriate measures (tools and processes) are in
place to meet this ever-increasing
challenge. Other solutions are moving even more to the top-of-mind
to meet the challenges mentioned
above. Digital Health, addressing
consumerism and the patient experience are vital—these opportunities
will include numerous technologies
that can enhance the care delivery
process. This may involve new creative Telehealth approaches, it will
include data analytics and methods
to leverage and use relevant data to
make decisions and drive outcomes,
patient engagement capabilities to
better align patients and families with
providers will continue to evolve and
adapt, and last, but not least, the in-teroperability of technologies to share
data will be even more important.
Consulting: What would you say are
your firm’s biggest challenges?
Smith: We continue to work on
maintaining and enhancing our culture as we grow. We were recently
recognized again as a Best Small
Firm to Work For by Consulting so
we use that as an indicator that we
are absorbing our growth while still
maintaining our culture and delivering quality work.
Consulting: What does being named
one of Consulting’s Fastest Growing
Firms mean to your firm, your
employees and your clients?
Smith: Our clients and associates
delight in celebrating our recognition
as one of Consulting's Fastest Growing Firms. We consider this award
a great honor and are most grateful
for the growth we've experienced to
date. Being recognized in this way
energizes us to continue growing and
realizing our Impact family’s goals.
36Fastest 2018 REVENUE GROWTH: 111% HQ: NAPERVILLE, ILL