Pace Harmon is a business transformation and outsourc- ing advisory services firm
providing guidance on complex
transactions, process and operational optimization, and provider governance. Founded in 2003 and headquartered in Tysons Corner, Va. with
offices in Chicago and San Francisco, Pace Harmon provides pragmatic and insightful advice that helps its
client base of Fortune 500 and other
large enterprises maximize the benefits achieved from their mission-critical supplier relationships. Steve
Martin, Executive Managing Director, sat down with Consulting to talk
about Pace Harmon’s performance.
Consulting: What were the
main factors that contributed
to your firm’s growth?
Martin: First and foremost our
continued growth can be directly attributed to our commitment to Pace
Harmon’s founding principles. This
includes a client-first philosophy;
underpinned by a combination of
highly qualified consulting and industry experienced practitioners;
and, rolling up our sleeves while
working side by side with our clients at all levels of their organizations. Secondly, our core delivery
model is a key differentiator that
continues to help win new business
and execute our services.
Consulting: How is this year
shaping up for your firm?
Martin: Year over year, the lead-
ing indicators for our success have
been the number of active Fortune
500 clients and $1M+ projects on
our roster and both of these met-
rics continue to be on the rise. With
an increase in new clients, we ex-
pect continued solid performance
throughout 2017 and 2018 with a
number of transformative projects
across IT and business functions.
Consulting: Where do you see
the most opportunities?
Martin: We remain bullish and
are well positioned for continued
growth. We are focused both on
working with our current client base
on ongoing long term and new projects as well as securing work with
prospective clients leveraging our
transformation experience to grow
our footprint. We just recruited our
largest campus-based class to date—
from some of the most prestigious
schools in the country - and we have
more resources with directly relevant and comprehensive transformational experience than ever.
Consulting: What are your
biggest challenges in 2018?
Martin: Our top challenge is identi-
fying and hiring top quality resourc-
es who can help us keep up with de-
mand, but our move to an employ-
ee-owned ESOP model has positive-
ly impacted our recruiting prospects
and we expect it will continue to
help us compete for top talent – as it
has this past year. Secondly, with the
myriad and ever-evolving technolo-
gy platforms in the marketplace, we
need to continue to assess the distri-
bution of our investments in human
resources, thought leadership, and
Consulting: What does being
named one of Consulting’s
Fastest Growing Firms mean
to your firm, your employees
and your clients?
Martin: This recognition validates the vitality and health of our
business, our marketplace success
and the career opportunities we
provide to each and every member of our team. Since inception,
our firm and our employees have
consistently indexed towards high
quality client service and client
satisfaction above all else.