Pivot Point Consulting is a healthcare IT consult- ing leader specializing in
technology and strategic advisory services, EHR implementation, training, optimization,
legacy support and project management. Clients range from
large multi-hospital networks to
academic institutions, pediatric
hospitals, and local community clinics. In December 2016,
Pivot Point joined forces with
Greythorn and Vaco Healthcare
to form a healthcare IT powerhouse: Pivot Point Consulting,
A Vaco Company. The new firm
brings together more than 50
employees and 250 consultants
across the nation. “Our team specializes in EHR implementation,
training, optimization, legacy
and go-live support, project management, and strategic advisory
services,” says Rachel Marano,
Managing Partner of Pivot Point
Consulting. “Our clients range
from large multi-hospital networks to academic institutions,
pediatric hospitals, and local
community clinics.” Consulting
caught up with Marano to discuss Pivot Point’s position, performance and prospects.
Consulting: What were the
main factors that contributed
to your firm’s exceptional
Marano: Pivot Point Consulting’s
growth in the past year was due to
multiple factors, including acquisition of complementary companies, a “Happyology” culture that
attracts the best consultants and internal staff, and an expanded line
of healthcare IT services.
Consulting: How is this year
shaping up for your firm?
Marano: Things are going well for
Pivot Point this year. Not only are
we growing our team, but we’re
also expanding our service line,
which now includes support for
ERP implementation, long-term
training, and technology services.
Consulting: How would you
describe your firm’s outlook
for 2018? Where do you see
the most opportunities?
Marano: The biggest opportunities
we see are in our continued efforts
to serve clients with our advisory
services, ERP implementation assistance, and optimization efforts
across all technology investments.
Consulting: What would you
say are your firm’s biggest
challenges in 2018?
Marano: Any company that grows
this quickly will be challenged to
maintain the quality they’re known
for and the culture their employees appreciate. Pivot Point will no
doubt face these challenges as well.
Consulting: What does being
named one of Consulting’s
Fastest Growing Firms mean
to your firm, your employees
and your clients?
Marano: To be named one of
Consulting’s Fastest Growing
Firms means that Pivot Point’s
commitment to excellence is
paying off. Consultants want to
work with us due to our reputation within the healthcare IT
industry, as well as our team
dedicated to consultant care.
Our internal staff are here and
planning long-term careers with
us because they believe in our
vision and understand their roles
in making it happen. Our clients
choose us because they value the
quality results we provide time
and time again. To grow this fast
validates that we are focused on
the right things: relationships,
reliability, and results.