Lyons Consulting Group is a premier eCommerce digital agency,
serving brands, retailers, and B2B
organizations with tailored solutions
that maximize their online potential.
Headquartered in Chicago with offices worldwide, the firm offers a full
range of digital strategy, digital marketing, application hosting and support, experience design and eCommerce implementation services, says
Rich Lyons, CEO and President.
“Lyons is eCommerce Realized.”
Consulting sat down with Lyons to
discuss the firm’s performance.
Consulting: What were the
main factors that contributed to
your firm’s exceptional growth?
Lyons: Our growth is a direct reflection of our focus on client success.
Everything we do at Lyons is aligned
to one primary goal —to enable our
clients to realize their eCommerce
vision. Our one team approach helps
us to not only eliminate internal si-
los, but also work collaboratively
with our clients as a full partner in
their success. This focus has earned
us a reputation for quality and trust.
Many of our new clients are referrals
from existing clients and partners.
We also continually look for new
ways to support our clients. Over the
past year, we expanded our offerings
to include a holistic set of services
designed to optimize all aspects of
our clients’ eCommerce operations.
Consulting: How is this year
shaping up for your firm?
Lyons: 2016 is another banner year for
us. So far this year, we have launched
more than 35 new eCommerce sites
for leading retailers and brands, as well
as working with our existing clients to
help them optimize their eCommerce
operations. We’ve expanded our agency services, particularly in the areas of
creative design, user experience and
digital marketing. We have gained traction in Europe through the efforts of
our London-based team. We’ve also
won several awards this year, including Salesforce Commerce Cloud Sales
Partner of the Year, which was a tremendous honor for us.
Consulting: What’s your
firm’s outlook for 2017?
Where do you see the most
Lyons: Four areas will drive our
growth. First, we see continued strong
demand for our services from retailers
and brands that sell direct to consum-
ers. Second, we expect to build upon
the success we’ve had with brands
and businesses looking to leverage
online channels for business-to-busi-
ness eCommerce transactions. Third,
we believe there is opportunity for us
to grow our creative design and mar-
keting practices, as these services will
help our clients drive conversion and
revenue. Finally, we will continue to
expand our global reach.
Consulting: What are your firm’s
biggest challenges in 2017?
Lyons: As with any firm, one of our
biggest challenges is finding the best
talent. Our standards are very high
because our reputation relies on it.
We have offices around the country
and in London, so we look for the
best people regardless of location.
And of course, as we grow, the competition becomes more fierce. Several years ago, we competed mostly
with small boutique agencies.
Consulting: What does being
named one of Consulting’s
Fastest Growing Firms mean to
your firm, your employees and
Lyons: Being recognized by
Consulting Magazine for our growth
is a sure sign that we’re doing the
right things for both our clients
and our employees. I am extremely
proud of the job our employees do
every day to serve our clients.
GROWTH RATE: 148%