18 MAY 2016 Consulting®
WHAT DOES WINNING THE AWARD MEAN TO YOU, YOUR FIRM AND YOUR CLIENTS?
“I am honored
to receive this
because I know
every day our
staffed by some
of the hardest
working and most
out there, so to
in such a group is
an honor. Excited
because the hard
our teams deliver
every day and
to achieve are
EXCELLENCE IN RETAIL ALAN LEWIS / L.E.K. CONSULTING
In an industry like retail, where companies
often operate with razor-thin profit margins,
realizing hundreds of millions of dollars
of incremental profit and placing big bets
to establish new platforms for growth can
mean the difference between a shuttered
door and another year in business. Those
are among the many transformative efforts
executed by L.E.K Consulting’s Alan
Lewis, who for these and other reasons is
our winner of the Top 25 Consultants Award
in the Excellence in Retail category.
Lewis is managing director for L.E.K.
Consulting and co-leads its Edge Strategy
practice. In fact, he literally wrote the book
on Edge Strategy along with colleague Dan
McKone. Edge Strategy: A New Mindset for
Profitable Growth, was just released by the
Harvard Business Press. In it, Lewis outlines a practical framework for finding new
growth opportunities, applicable to companies across all industries.
In addition to the release of his book,
some of his proudest recent moments
came from seeing results take root after
lending a hand in achieving important
wins for clients.
“We worked with a regional organic grocer to turnaround store performance in the
first half of the year, including a complete
reboot of store layout and operations delivering double digit relative store growth. We
helped one of the biggest brands in home
furnishings undergo a complex reorganization of its entire commercial function, which
proved to be immediately successful in helping them grow their business with some of
their largest customers. I am also proud of
the successes we had in the last year helping a new management team at a major
global travel company to drive performance
improvement of one of its most important
business units and generate tens of millions
in new annual profit dollars,” he says.
It’s focusing on “the human aspect” of
the consulting profession that Lewis credits as the biggest factor to his success.
“Clearly we have to produce great work
for the companies with which we work,
but at the end of the day we work with people. Our clients are people: not RFPs and
project briefs, or even companies. I always
try to focus on how we can help the people
who hire us to succeed, and not just in how
we can produce great work for them and
their companies,” he says.
The thing that keeps him motivated to
keep performing at such a high level, Lewis
says, is seeing his clients succeed. “It is our
greatest success to be entrusted by them
with their biggest problems and challenges.
To that end, the thing that motivates me the
most is to ensure we reward that trust with
great outcomes and performance.