Shor t Takes
into a client seeking to listen and understand where
they are, provide a point of view, and then to the extent that our client is facing challenges, to be able to
work through it in a more customized fashion how our
clients can address those challenges.
Consulting: What are clients demanding?
Mataconis: The reality is business and technology are
converging unlike any other time. Our clients need
people that are solving technology issues with business
acumen and they’re needing business consultants that
have the technology capabilities to help them realize
their various road maps and various strategies. There
was a lot of thought given to how we would build out a
business consulting capability within NTT, and a very
distinct decision made to build it out within the verticals.
This isn’t a business consulting group as NTT-acquired
Carlisle & Gallagher. It will not stand other verticals. It
will be specific to financial services. Eventually the in-
tent is that we will build out those other vertical-specif-
ic business consulting units as we move forward, using
what we build out in financial services as the baseline
or the framework as the practice model to do so. There
are a few other people within NTT working within
those other business units to do that today.
Consulting: What is the big differentiator?
Mataconis: Within this practices group and within all of CG we have been growing pretty rapidly,
with 1,250 resources, average experience of about 15
years in FS specific either in industry or FS-specif-ic consulting. That’s what we really grounded on in
terms of our differentiation: only focus on financial
services, very deep expertise, a more custom solutioning model and partnership with our client teams,
bringing expert resources from the very top, our senior advisors, all the way down to the people that may
be doing some of the project management or business analysis. It’s deeply embedded and very specific
within the FS industry, inclusive of insurance.
Consulting® MAY 2016 5
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