Consulting® MAY 2016 21
Meet your challenges
when they’re still
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RSM and our global network of consultants specialize in working with
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with yours, helps you move forward with confidence to reach even
WHAT’S THE BIGGEST FACTOR TO YOUR SUCCESS?
“Collaboration and team work—involving both our own people and often our clients’ workforce. Much
of our work is complex and requires a range of skills. We go from high-level strategy right through
to implementation and we get deeply involved in what happens under the hood. So putting together
and leading diverse teams is essential. Building long-term relationships. All of our top 30 financial
services clients have been with us for more than 15 years. It’s those kind of long-term ‘partnership’
relationships that enable consultants to really add value. When you’re working at the cutting edge of
technology and digitization of business, you have to keep challenging your own preconceptions.”
work with clients like HSBC and BBVA to address the
need for digital innovation,” Lumb says.
He even authored a recent Accenture study showing
the opportunities and advantages banks can gain from
strengthening their boards’ technology acumen. It found
that just 6 percent of directors at the top 100 global banks
have tech expertise on board. The study attracted widespread interest in the industry and media.
As for what motivates him, Lumb says it’s a privilege
to work with some of the world’s most successful compa-
nies and with some of the most talented minds in business.
“That can be daunting at times but it sure is motivating!
We’re also working at the forefront of the digital revolution,
which is incredibly stimulating - you are constantly being
challenged to confront change and innovation,” he says.
As far as winning the award, Lumb says it brings him
pride. “The business has come a long way in recent years
and this award is wonderful recognition of that.”