CUMBERLAND CONSULTING GROUP q&a
What’s the biggest factor to your success?
“Excellent client service and
exceeding client expectations
are our top priorities. We believe
our company’s success lies in
being true to that principle and
not allowing competing priorities
to distract us. We work very
hard to maintain a strong identity and stay focused on what
we do (and what we don’t do).
Sometimes that means saying
no to a tempting opportunity but
in the long run, the market recognizes top quality delivery. We
also recruit and retain the best
talent. Any consulting firm is
only as good as its consultants.
We embrace that concept – it is
a driver for everything we do.”
MANAGING PARTNER AND CEO
EXCELLENCE IN LEADERSHIP
Jim Lewis is Managing Partner and CEO of Cumberland
Consulting Group and has 26 years of consulting experience
and more than 30 years of technology implementation expe-
rience. He founded Cumberland in 2004. Since then, the firm
has consistently been ranked among the profession’s best small firms
and consistently works with the top health organizations.
“During the past year, Cumberland has worked with some of the nation’s largest health organizations, to help bring thousands of physicians
and hundreds of health care facilities live on Electronic Medical
Records, Practice Management and Financial systems,” Lewis says.
“Our team gains great reward from the role we play in helping providers
improve patient care and the delivery of healthcare nationwide by establishing innovative ways of sharing and utilizing health information.”
In 2012, Cumberland grew from 148 employees to 174 employees
in 26 states, added the firm’s eighth and ninth partners and achieved
revenue exceeding $36 million, a 30 percent increase from 2011.
It also secured several industry honors, such as Top Meaningful Use
Consulting firm in the nation for Team Implementation Leadership and
Advisory; Best in KLAS as the nation’s top provider of IT Planning
and Assessment services from KLAS Enterprises; Inc. Magazine’s
5,000 Fastest-Growing Companies: Inc. Magazine; and was named one
of Consulting magazine’s Best Small Firms to Work For.
“We love the work that we do and building a firm that embraces
that concept makes every day fun and exciting,” Lewis says. “Making
a real difference in the delivery of patient care, the success of our clients
and in the lives of our team members.”
Lewis says the firm has learned through the years that it is uncom-
mon for companies of its size and structure to offer the level of trans-
parency it does do by sharing its business plans, growth strategies and
financial details with all Cumberland employees.
“We have done that since the day we started the business and have
learned that our employees really appreciate it, even on the occasions
when the news isn’t completely rosy,” he says. “Our unique culture,
personal commitment, strong client relationships and the quality and
value of our work differentiates us and sets us apart from the compe-
tition. We are a lean, low overhead, results-oriented business.”
To that end, Lewis says winning the Top 25 award “is a wonderful
recognition and reminder that a small firm and dedicated people can
really make a difference in our profession,” he says.
“As I mentioned before, I love the work that we do and it is particularly gratifying to be honored by people that truly understand the
business of consulting.”
May 2013 Consulting