Radical Outcomes: How to Create
Extraordinary Teams That Get Tangible Results
BY JULIANA STANCAMPIANO
WILE Y PUBLISHING
JULIANA Stancampiano wants you to stop wasting time and money on random acts of
workplace training. Stancampiano, Founder and CEO of Oxygen, unveils a proven strategy for enabling your people to excel, paving the way for greater productivity and profit in
her new book Radical Outcomes. In it, she shows companies how to more effectively help
their people do their jobs to build better organizations.
It turns out, she says, the people who need the most guidance on how to be successful in
the workplace are often flooded with so much information there’s no way for them to absorb
it, let alone change what they do. Most business leaders recognize that success in today’s
environment demands much more than good products. Companies must also create great
experiences for their customers by leveraging the complex technology landscape, she says.
To do this, employees need to develop new sets of skills on a regular basis—and companies spend some $140 billion
on training and development annually. But what if most of that money was wasted? The key to making sure it’s not,
she says, is to use an outcome-based approach. The mindset demands focusing on measurable results, such as process
improvements or efficiencies, reduced costs or increased conversion rates, first. Then, identifying the tasks necessary
to achieve the desired results. If you’re not working backwards from the outcomes you’re driving and measuring, it
doesn’t matter how many people show up to a class or how many hours of training you provide, she says.
It’s The Manager
BY JIM CLIFTON AND JIM HARTER
BASED on Gallup’s largest global study on the future of work comes this book, where
Gallup finds that the quality of managers and team leaders is the single biggest factor
to an organization’s long-term success. But you probably knew that already, right? So,
what this book does is provide the data, the proof and the now what? Beginning with the
premise that the role of the manager hasn’t really changed for decades, the authors point
out, correctly, that a new workforce requires new methods of managerial leadership; they
don’t command-and-control bosses (who does?), but rather coaches who inspire them,
communicate with them and develop their strengths and skillsets.
Packed with 52 “discoveries” from Gallup’s research, the book shows how to adapt their organizations to rapid
change—from new workplace demands to the challenges of managing remote employees, the rise of artificial
intelligence, gig workers, and finding, attracting and keeping today’s best employees. (The book also includes a
unique code to take the CliftonStrengths assessment, which reveals your top five strengths. That’s an added bonus, for sure!) Great managers maximize the potential of every team member to drive an organization’s growth.
And they give every employee what they want most—a great job and a great life. This, it turns out, is the future
of work, the authors say. And after reading It’s the Manager, we’re guessing you’ll agree.