DAN REARDON / CEO
CONSULTING: Can you sum up where the firm is today?
REARDON: With changing market dynamics in the consulting industry, we adapted and faced challenges head-on in 2016. We engaged with our clients in different
ways, servicing organizations from strategy through
delivery. This shift paid off in the fourth quarter when
we saw record setting levels of utilization and significant month over month revenue growth.
CONSULTING: What's your firm’s outlook for 2017?
REARDON: We have a great runway heading into 2017, and
I expect that we’ll continue to see the success we saw in
the back half of 2016. Our expectation is for strong growth
over 2016. This year marks North Highland’s 25th anni-
versary, and my 20th year with the firm, and it’s amazing
to look back and see our journey over the past 25 years.
We’re incredibly proud of the model that we’ve built, and
our focus will continue to be on our people and our cul-
ture. Our employee-owners are the most important asset to
North Highland, and we want to provide them more flex-
nities and choice
in the year ahead
investment in tal-
We have deep expertise in the areas that matter to our clients—customer experience, performance improvement,
technology and digital, and transformation—and we’ll
continue to focus on deepening our capabilities from people and change to data and analytics, and more.
CONSULTING: What are the biggest opportunities in 2017?
What are the biggest challenges?
REARDON: Our clients are looking for consulting partners who can offer the full spectrum of consulting services from strategy to delivery work, while also providing deep expertise in their industry and across the
emerging trends/issues they face, and North Highland
is incredibly well-positioned to meet this demand.
CONSULTING: Can you sum up where
your firm is today?
STURISKY: We’re happy about where
we are. We’ve stayed true to our
strategy. We’re focusing on creating
a fantastic experience for our middle
market clients and our people. Today,
people want to work with and for
RSM, and that feels very good. We
continue to innovate, creating mar-ket-relevant solutions that help clients navigate their business challenges and achieve growth. Even in these
somewhat uncertain times domestically and globally, consulting continues to grow at a double-digit clip.
Our growth fuels new opportunity for
our people, and we were happy to increase the number of consulting partners by nearly 10 percent in 2016,
with 18 percent of consulting team
members receiving a promotion.
CONSULTING: What's your firm’s outlook
STURISKY: We expect double-digit
growth again this fiscal year, ending
April 30. Services in each of our three
primary service lines―technology
and management consulting; financial
advisory services; and risk advisory
services―are showing strength. Our
risk practice shows strong growth in
regulatory compliance, IT risk and
cybersecurity services. Financial advisory is recording healthy activity in
mergers and acquisitions. Our fastest
growing industries include healthcare,
real estate and financial services. In
TMC, we’re innovating as quickly as
new solutions reach the market. TMC
growth is robust, especially in Micro-soft Dynamics CRM and AX, Micro-soft Dynamics 365 and managed services that help clients stay agile.
CONSULTING: What are the biggest
opportunities in 2017? What are the
STURISKY: International expansion
represents a tremendous opportunity
for consulting. As our clients’ business opportunities expand, we’ll be at
their side. In addition, through acquisitions, we’ve deepened our industry
expertise, enabling us to provide more
in-depth industry advice and services.
One perennial challenge is recruiting
and retaining great talent. Competition
to hire and retain the best is stiff, and
we don’t expect that to change.
GARY STURISKY / Managing Partner, Consulting