Q: Can you sum up where the firm is?
A: As we close out 2013, I look back
content with the high growth rate
we enjoyed. The robustness of the
overall marketplace surprised me as
well as the commitment levels key
customers are making once again to
Q: How would you describe your
firm’s outlook for 2014?
A: My outlook is cautious, yet bullish
for 2014. Several geo-political risks
are still confronting many leading,
global economies. In addition, there
are still lingering effects of the great
recession that we have still not
resolved. As such, I don’t think we
are ready for a sustained recovery
in 2014, although the economy will
continue to improve as we saw during
the past year. Our firm could have an
unprecedented year, as we are laying
the foundation for substantial growth
across all regions (Americas, Europe
and Asia Pacific). In terms of growth
percentages, I anticipate double-
digit revenue growth coming largely
from operations improvement and
business transformation initiatives,
which will lead the charge for us on
a cross-industry basis.
Q: How do you see the consulting
profession evolving in 2014?
A: We will continue to see
consolidation in the marketplace.
As the traditional consulting model
changes, clients will continue to
evolve becoming more sophisticated
in their use and need for consultants.
Big consulting firms no longer
have the same advantage as before.
Furthermore, the tech revolution
continues to challenge firms that
are slow to adapt and leverage new
technologies and approaches to serve
their clients in creative and innovative
ways, that a few years ago were
simply not feasible or cost-effective.
Q: What do you see as the biggest
opportunities for the firm in 2014?
A: Defending our turf in our core
IFM / sourcing business with our
major, blue-chip clients will be a
key competitive advantage and
opportunity for us. In addition, we
will continue to roll out innovative
services that will differentiate us
from the traditional firms we compete
against. Finally, our strategic agility
will be our biggest advantage as we
continue to scale the firm globally.
Q: What are the biggest challenges?
A: The key for us is not to lose focus
and lose sight of our bread-and-butter
business and those customers that
afforded us the platform for growth.
18 percent—primarily through internal promotions. And
nearly 35 percent of our consulting team received some
type of promotion.
Q: What’s the firm’s outlook for 2014?
A: McGladrey’s outlook for 2014 is extremely bullish.
Consulting is looking at double-digit revenue growth
again this fiscal year (ending April 30). Among our three
service lines, Technology Consulting is exceptionally
strong, and we’re also seeing double-digit revenue
growth in Financial and Risk Advisory Services. Our
industry program has definitely contributed to our
success. We continue to build the intellectual capital and
customized methodologies our middle market clients
need to transform their businesses and drive growth.
Q: What signs suggest an increase in demand?
A: For the third year in a row, we’ve seen significant
double-digit revenue growth in our three consulting
service lines—a clear indication of demand.
Q: What do you see as the biggest opportunities in 2014?
A: We’re nimble, and we’ll continue to innovate, build
and refine industry-relevant solutions to help our clients
transform their businesses. Also, within McGladrey we
have a huge opportunity to increase teaming across
our consulting service lines and with other lines of
business, as appropriate.