What does winning
the Women Leaders
in Consulting award
mean to you?
YOUNG: “Consulting Magazine continues to recognize the impact of women
leaders in the consulting profession, and I am deeply honored to represent
Cognizant this year. It is gratifying to be recognized for years of perseverance
and dedication to the consulting profession. I am also blessed to have worked
for, and with, some amazing women in this profession. It is a privilege to be
recognized with this class of leaders.”
Shameka Young is a Consulting Part-
ner within Cognizant’s Business
Consulting Telecommunications &
High Tech practice. Within Cognizant,
she is also the Women Empowered Re-
gional Advisor for Greater Texas.
Ask her what she likes about the
consulting profession and she’ll say,
without hesitation—teamwork and innovation. “Specifically, my enjoyment
centers on working with the client and
our team to solve new business problems, and I am often heard saying ‘what
if we tried this?’ ” she says. “Exploring
the ‘Art of the Possible’ for the client is
critical, and team collaboration regarding the “what ifs” motivates me daily.”
Young has 18 years of executive
management consulting experience
driving financial and operational profitability for global clients. Her experience spans global telecommunications
and cable clients for whom she conducts best-practice benchmarking and
digital operational assessments, constructs “skin in the game” client opportunities and delivers global software
development programs; she has driven
and supported programs across North
and South America, Asia and Europe.
One of the aspects of her client work of
which she’s most proud, she says, is when
clients have recommended her work.
“Several clients have recommended my
work to their peers, which is a phenom-
enal acknowledgment of the relationship
and value I have created,” Young says. “It
is wonderful to have someone extend that
credibility and say ‘you just get it!’ ”
Cognizant colleagues say, without
fail, that Young is passionate about
driving value creation with clients.
While Young shines across the range
of capabilities needed for consulting,
colleagues say it’s her knack as a rela-
tionship builder and client advisor that
sets her apart in the profession. At one
national-scale client, Young has built
relationships up and down the execu-
tive ranks. And those clients have been
recognized with senior-level promo-
tions based on value they’ve created in
partnership with Young and Cognizant.
“Know your value and what you
bring to each situation,” Young says.
“Do not underestimate that value, and
own the success that comes with it.”
As a specialty, Shameka focuses on
bringing innovation and thought lead-
ership to the Customer Experience Op-
erations organizations specifically sup-
porting Field Services and Care.
“Value yourself; have an opinion;
share your opinion; do not apologize
for your opinion; and, own your unique
perspective,” she says.
Young says her entry into the consulting profession was by design.
“While working for a Texas state agency in college, I experienced my first
taste of consulting where I was with
challenged with problem solving and
client engagement,” Young says. “For
the first time, I experienced the thrill of
unraveling an issue with analytics and
re-engineering processes to solve it.”