Society Consulting delivers service in
business intelligence built on a blend of
custom-developed methods related to
digital analytics, data strategy, data visualization, and the engineering of en-terprise-grade platforms. “We integrate
the latest technology platforms with
solid business intelligence, and a team
of experienced consultants to turn your
Operations, Analytics, and Big Data
challenges into stellar customer experiences,” says Chad Richeson, CEO
of Society Consulting. “We employ a
high degree of business acumen to deliver solutions that make a measurable
business impact. We see much more of
a partnership-oriented approach with
our clients that is built on a long-term
relationship of mutual trust and shared
goals.” This approach has been tested
in over 150 organizations and propelled
the firm to not only become one of the
fastest growing companies, but also
one of the best places to work, he says.
With 147 percent revenue growth, the
firm is ranked at No. 2 1 on the Fastest
Growing Firms list. Richeson sat down
with Consulting to discuss Society
Consulting: What were the main
factors that contributed to your
exceptional growth rate?
Richeson: Many corporations are
increasing spend on analytics and
data management, and as an analytics consultancy Society has benefited greatly from this trend. In particular, Society’s focus on digital
marketing and customer experience
has afforded it the chance to grow
quickly in one of the market’s fastest-growing segments.
Consulting: How is 2015
shaping up for your firm?
Richeson: Growth continues to be
strong in marketing analytics. Our
client list more than doubled in 2015.
Our biggest challenge is expanding
quickly enough to keep up with client
demand. Hiring the right talent and
instilling our unique methodologies
takes time, and our objective is to
grow as fast as possible without diluting quality of delivery.
Consulting: How would you
describe your firm’s outlook for
2016? Where do you see the
Richeson: We are seeing a strong
trend towards analytics managed
services. A sizable percentage of our
clients hire us to implement analytics
platforms, and then retain us to oper-
ate these platforms and generate ana-
lytical insights on an ongoing basis.
We built our workforce specifically
for these types of multi-phased en-
gagements, and thus this trend is a
tremendous opportunity for us.
Consulting: What do you see as
the biggest challenges in 2016?
Richeson: Finding and developing talent is high on every consulting company’s list. But beyond the
constant challenge of finding great
people is our desire to keep our culture unique and compelling as we
grow. Our goal is to maintain what
makes Society a great place to work,
while incorporating the local flavor
of each market. We’re finding that
as we grow each new market adds
to the diversity and character of our
culture, and makes it stronger.
Consulting: What does being a
Fastest Growing Firm mean to
you, your employees and your
Richeson: Society is honored to be
recognized at the national level by
Consulting magazine. We owe our
growth to the fantastic work delivered by each of our employees, and
share this recognition with them.
We also appreciate the high trust
placed in us by our clients, and the
great partnership we enjoy with
each one of them.