Clerestory is a Change Management
and Operations Improvement firm
launched in 2003. Since then, Clerestory’s full-time change management
experts have solved some of the most
complex and interesting challenges
facing market-leading clients. “We
know that our clients can succeed
when they engage their internal experts
in the change they want to achieve,”
says Linda Toops, Founder and Managing Partner. “People support what
they help to create. By applying collaborative methods to solve issues
between people, processes, and technology, Clerestory engages client staff
in achieving goals in record-breaking
time, Toops says. The firm settles in at
No. 44 on the Fastest Growing Firms
list with a 46 percent growth rate.
Toops sat down with Consulting to
discuss Clerestory’s story.
Consulting: What were the main
factors that contributed to your
Toops: As experts in Change Management and Operations Improvement, Clerestory has always had a
unique and powerful value proposition. We have been at the forefront
of Change Management’s evolution
over the past 12 years and are starting to see a real shift in the marketplace. Increasing numbers of executives are appreciating the impact that
change management has on each initiative’s success—and on each organization’s success, as well.
Consulting: How is 2015
shaping up for your firm?
Toops: 2015 has been a truly exciting
and fast-paced year at Clerestory. We
are on track to close out 2015 with 45
percent revenue growth over 2014,
which was also a great year. We are
working on a number of mission-critical projects for industry-leading clients, recently completed construction
on an office expansion, and are doubling down on our internal initiatives
to grow and develop our firm.
Consulting: How would you
describe your firm’s outlook for
Toops: Clerestory’s projections for
2016 are promising. Since Clerestory has deep roots in operations consulting, our partners and consultants
have been leading transformation
projects across industries and functional areas for almost 20 years. In
that time, we’ve managed to design
and implement custom operational
solutions for Fortune 50 to 1,000 clients in all types of circumstances—
consolidation, expansion, restructuring, system replacements, mergers
& integrations, relocations, culture
change, employee development,
succession planning, organizational
transformation—you name it.
Consulting: What do you see as
the biggest challenges in 2016?
Toops: The challenge to Clerestory’s
growth is hiring experienced con-
sultants who are strategic thinkers
and are also passionate about aiding
clients with implementation. When
you have proven methodologies
you can always find and train new
staff members. That part is easy. The
hard part is finding people who care.
That is a special quality that every
successful Clerestory consultant has
and it’s integral to our culture.
Consulting: What does being
named a Fastest Growing
Firm mean to your firm, your
employees and your clients?
Toops: We are honored and truly excited to receive the much-deserved
recognition of being named to
Consulting’s list of Fastest Growing Firms.
Each of us believes that it is recognition of the impactful results that we
deliver to our clients every day.
Consulting’s recognition is more than an
acknowledgment of Clerestory’s past
accomplishments… it is a vote of confidence that makes us want to prove
that we can keep doing it every day.