Consulting® AUGUST 2016 27
took our annual
survey in the
Spring of 2016.
$10M to $50M
$50M to $250M
$250M to $1B
$1B to $10B
101 to 1,000 consultants
1,001 to 5,000 consultants
5,001 to 10,000 consultants
> 10,001 consultants
over the loyalty programs, the
Quality of Accommodations and
Price. When it comes to specific
extended stay brands Marriott finished first overall in the survey,
while Hilton, Starwood, Oakwood
Worldwide and BridgeStreet rounded out the Top 5.
SIX MILES HIGH
A vast majority of the trips consultants take begin and end at the airport. And let’s face it, flying has gotten a lot more difficult over the last
several years—unruly passengers,
baggage fees, an overall lack of legroom, crowded planes, delays etc.—
are just a few of the pesky problems
that can arise six miles high.
So, when it comes to air travel, which carrier do consultants
prefer? Even though they often
don’t have many choices, consultants fortunate enough to fly
these carriers often report they
have extremely high satisfaction
rates. Singapore Airlines tops our
list for the third year in a row.
The remainder of the Top 5 are:
Virgin America, Virgin Atlantic,
Lufthansa and Alaska Air.
And in terms of choosing that airline, Price remains—far and away—
the top consideration for consultants. Corporate Travel Policy is
second, followed by Baggage Fees
and Change Fees. Those three remain unchanged from last year.
WHERE THE RUBBER
MEETS THE ROAD
While an automobile isn’t always
necessary, they are often a big part
of the travel experience. This year,
National repeats in the No. 1 spot
while Hertz, Avis, Enterprise and
Zipcar round out the Top 5.
And when it comes to choosing
the right car, Price (30 percent) edges out and Corporate Travel Policy
( 28 percent), which have been
bumped to the backseat by Ease of
Check-In, Check-Out, which a third
of consultants ranked as the primary factor when selecting a rental car.
Meanwhile, Car Availability and
Fuel Surcharges puttered in at just 8
percent and 1 percent, respectively.